Roots Hospitality Services

Delivery & Fulfilment

Last updated: 28 October 2026

Service locations and lead times

Catering and gifting fulfilment depends on location, order size, stock, customisation and venue access. Availability, delivery charges, lead times and the service date are confirmed in the written quotation; pan-India reach does not guarantee availability at every location.

Custom gifting

Brand choice, specifications, artwork approval, packaging, quantities and delivery addresses must be agreed before production. Changes after approval may affect price and timing. Product or brand substitutions require agreement.

Receiving your order

Provide accurate delivery and site access details and a receiving contact. Inspect deliveries where practical and report damage or discrepancies promptly with your order reference. Do not send recipient lists through the public enquiry form; agree a suitable transfer method with our team.

Delays and support

If circumstances affect fulfilment, contact admin@rootshospitalityservices.com to discuss the revised arrangements and any remedies available under your agreement and applicable law.